Workers' Compensation Claim Intake Specialist
Title:Workers' Compensation Claim Intake Specialist
Location:Richfield, OH
Job Status:Full time
Group Management Services is seeking to hire a full time Workers' Compensation Claims Intake Specialist based out of the headquarters in Richfield, OH.

First of all, what is GMS?

GMS is a Professional Employer Organization that provides comprehensive HR solutions to companies large, medium and small throughout the United States.  Our aim is to alleviate the stress and burden that comes with running a company behind the scenes, saving time and money and allowing businesses to focus solely on their own clients.

What does this position entail?

This position would intake, examine, investigate, and assist with management of claims and files with the Workers' Compensation Team and perform data entry tasks efficiently and timely.  Some additional duties and responsibilities include:
  • Collect data for intake process, ensure all information is documented correctly.
  • Review all information submitted by the client including First Reports of Injury, witness statements, and medical reports.
  • Answer and screen inquiry calls from clients, medical facilities, vendors, and injured workers.
  • Determine obstacles and strategies which include additional questions and/or referral for case management.
  • Manage WC Claims group email account and distribute to corresponding specialists and/or manager.
  • Assist Next Level Administrators as required with processing and managing out of state claims.
  • Produce Loss Run information for clients and account managers.
  • Complete initial set up of Self Insured claims and files in the CMS (Claims Management System).
  • Perform all other duties as assigned.
What are the qualifications required for this position?
  • Education and/or Experience - Bachelor's degree and 1-2 years related experience required; or equivalent combination of education and experience.  Previous Workers' Compensation Claims Management and knowledge of medical terminology used in industrial cases preferred.
  • Must be able to travel occasionally; Overnight stays may be necessary.
Last but certainly not least, what can GMS do for you?
  • Competitive starting salary 
  • Comprehensive benefits package including medical, dental, vision, 401(K) with company match, disability, and life
  • Flexible hours and work/life balance with the ability to work a few days remotely from home after 90 days
  • Company Surface Pro provided
  • Monthly personal cell phone bill reimbursement
  • Tuition assistance available
  • Modern and progressive workplace environment

Join GMS today and be part of one of the fast growing companies in the PEO industry today!

For more information please visit our website at

GMS is an Equal Opportunity Employer.
This opening is closed and is no longer accepting applications
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