Openings >> Vacation Club Ambassador and Concierge
Vacation Club Ambassador and Concierge
Summary
Title:Vacation Club Ambassador and Concierge
ID:13938955378091051119
Company:Pink Shell Beach Resort
Location:Fort Myers Beach, FL
Job Status:Full time
Description
Do you have an outgoing personality with a hospitable attitude? Are you that go to person with all of the answers? Then our Vacation Club Ambassador and Concierge may be your next career move!

As the Vacation Club Ambassadors you serve as a guest service/sales professionals and offer hotel guests a first impression of Pink Shell Vacation Club. You will provide the highest level of customer service while assisting customers in resort tours, scheduling reservations and providing information relating to the Pink Shell Vacation Club. You will also be responsible for assisting our guests with reservations for all activities and dining experiences while vacationing at the Pink Shell Beach Resort & Marina.

This is a full time position with benefits. We offer a base pay plus commission with the opportunity to make $40k - $75 a year. Commissions are based on tours booked for the resort, which occur daily on property.

What else can you expect?
  • Pre-qualify bookings of Vacation Club appointments for Pink Shell
  • Deliver the utmost level of customer service to all guests and owners to ensure a great sales tour experience
  • Uphold all departmental and company policies and procedures
  • Achieve personal and departmental objectives provided by the leadership team
  • Assist guests with inquiries
  • Ensure all questions are answered in a professional, informative and correct manner
  • Develop and verifies vacation itineraries for guests utilizing resort services
  • Provide special accommodations on guest requests such as birthdays, parties, flowers, room decorating etc.
  • Schedule dining reservations for guests
  • Ensure paperwork is properly filled out for guest accommodations
  • Assist guests with questions or issues

What do you need to qualify?
  • High school diploma or GED equivalent
  • Experience working in the hospitality industry preferred, but not required
  • Must have experience working in a service / customer service related position
  • Excellent interpersonal communication skills
  • Must be able to pass a comprehensive background screening

What do we offer? Paid on-the-job training for 30 days, Life Insurance, 401-k Plan, Medical Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacations, Personal/Sick Time and a Floating Holiday.

Do we have YOU sold yet? Now come return the favor and apply today!
This opening is closed and is no longer accepting applications
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