Openings >> Front Desk Night Manager
Front Desk Night Manager
Summary
Title:Front Desk Night Manager
ID:4001459
Company:Pink Shell Beach Resort
Location:Fort Myers Beach, FL
Job Status:Full time
Description

Pink Shell Beach Resort and Marina is now seeking a full-time Front Desk Supervisor for its 3 – 11 pm shift. As the Front Desk Supervisor, you will work closely with the Front Desk Manager and other Supervisors to oversee the Front Office team and to ensure optimal guest experience.

 

What do we offer? $16 per hour, plus Life Insurance, 401-k Plan, Medical Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacations, Personal/Sick Time and a Floating Holiday.

 

Responsibilities

  • Supervise and train all new Front Desk Agents
  • Ensure proper staffing levels by overseeing the schedules and breaks
  • Audit AM and PM discrepancy reports for accuracy and trouble-shooting
  • Understand and has a thorough knowledge of PMS system
  • Understand and can perform all front desk functions
  • Assist guests with special accommodations
  • Communicate with other departments in regards to room needs and/or maintenance issues
  • Assist Front Desk Agents by checking in guests, making deliveries to guest rooms, and issuing parking passes
  • Ensure all charges are properly posted to assure guest check-out experience is smooth
  • Receive cash and credit cards from guests for payment in accordance with data protection laws
  • Provide direction of hotel facilities, rooms and local area attractions to guests
  • Perform any other duties as assigned
  • High school diploma or GED equivalent

 

Qualifications

  • A minimum of two years’ work experience as a Front Desk Supervisor preferably in an upscale Resort or Hotel
  • Experience with Springer Miller and/or HotSOS systems a plus
  • Ability to provide excellent customer service and maintain a professional demeanor at all time
  • Proficiency with computers
  • Must be able to maintain a well-groomed and polished look
  • Must have a flexible schedule including weekend and holidays

 

 

 

Who We Are?

Pink Shell Beach Resort and Marina is a full-service resort located in Fort Myers Beach, Florida. A true beachfront getaway, the resort overlooks both sides of the island, the Matanzas Pass and the Gulf of Mexico.

 

Pink Shell has evolved from a single cottage built in 1950 to an expansive 12-acre beach resort and marina. While we have grown, our values remain the same – to provide an unparalleled oceanfront escape for families and friends to make memories that last a lifetime.

 

Our resort is part of Boykin Management Company and offers studios, one- and two-bedroom accommodations with guaranteed beach views, ample meeting facilities, a relaxing spa, full-service marina, state-of-the-art fitness center, two restaurants, and fun activities for the whole family. To learn about Pink Shell, please our website at www.pinkshell.com.

 

This opening is closed and is no longer accepting applications
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