Guest Service Representative
St. Augustine, FL 

Voco are currently seeking full-time Guest Service Representatives to join our team in St. Augustine, Florida. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

The right candidate will have:

• Previous experience working a front desk in a hotel setting strongly preferred
• Previous experience with LightSpeed is a huge plus
• Previous customer service experience required
• Available to work a flexible schedule including evenings, weekends, and holidays

What We can offer YOU:

• Dental & Vision
• 401k
• Life Insurance
• Health Insurance
• Paid Vacation (full-time only)
• Paid Holidays
• Paid Parking
• Marriott Explore Travel Program

Pay: Dependent on experience

Our Guest Service Representatives will:

• Ensure the highest level of guest satisfaction by offering friendly attentive service
• Resolve guest problems quickly, efficiently, and courteously
• Greet customers immediately with a friendly and sincere welcome
• Maintain, monitor, and update group information on the hotel’s records as necessary
• Process guest check-in and check-out smoothly and correctly
• Attend required meetings and pre-shift meetings
• Performs all other duties assigned

If you are interested in this position, please submit a current resume!