Banquet Manager
Summary
Title: | Banquet Manager |
---|---|
ID: | 13938955378091051866 |
Company: | Kent State University Hotel & Conference Center |
Location: | Kent, Ohio |
Job Status: | Full time |
Description
Kent State University Hotel and Conference Center is seeking a full-time Banquet Manager
What are the responsibilities?
- Supervise all department personnel
- Attend and participate in weekly banquet event order (BEO) meeting.
- Conduct pre-function meeting with banquet staff (houseman, bartenders, servers) as necessary
- Complete department schedules based on function need and demand
- Execute department hiring and recruiting of all new personnel
- Direct department training programs including: orientation, new hire training, certifications, ongoing training, and performance evaluations
- Plan, assign, and direct various department tasks and projects as assigned
- Supervise and assist staff where needed
- Ensure high levels of guest service are achieved during the function by speaking with clients throughout the event
- Resolve guest problems quickly, efficiently, and courteously
- Coordinate and finalize proper billing for all functions with the client
- Counsel, in a timely manner, individual department members who are not performing adequately
- Set up and manage audio visual equipment for meetings and events.
- Perform all other duties assigned by management
What is required?
- Three years of experience in a related field
- One year of experience as a supervisor or manager
- College degree in related field preferred
- Competency in all banquet position responsibilities
- Understanding of basic restaurant business principles and operations
- Extensive knowledge of food serving, food prep, order taking, upselling, problem resolution, table settings, wine/food pairing, drink mixing and sanitation
- Guest relations and industry service standards.
- The ability to work a varied schedule including nights, weekends and holidays
What are the benefits?:
- 401k
- Vision
- Dental
- Life
- Paid vacation
If you are interested in this position, please submit a current resume for consideration.
This opening is closed and is no longer accepting applications