Guest Service Representative
Summary
Title: | Guest Service Representative |
---|---|
ID: | 4009865 |
Company: | Voco St Augustine |
Location: | St. Augustine, FL |
Job Status: | Part time |
Description
Guest Service Representative
Key West, FL
Voco is currently seeking part-time Guest Service Representatives to join our team in Key West, Florida. In this role, you will be responsible for checking in/out guests and responding to guest's requests.
The right candidate will have:
- Previous experience working a front desk in a hotel setting strongly preferred
- Previous experience with LightSpeed is a huge plus
- Previous customer service experience required
- Available to work a flexible schedule including evenings, weekends, and holidays
Our Guest Service Representatives will:
- Ensure the highest level of guest satisfaction by offering friendly attentive service
- Resolve guest problems quickly, efficiently, and courteously
- Greet customers immediately with a friendly and sincere welcome
- Maintain, monitor, and update group information on the hotel’s records as necessary
- Process guest check-in and check-out smoothly and correctly
- Attend required meetings and pre-shift meetings
- Performs all other duties assigned
What we can offer YOU:
- 401k
- Supplemental insurance - Life, Health, Dental & Vision
- Pay: Dependent on experience
If you are interested in this position, please submit a current resume!
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