The Holiday Inn Express is currently seeking a full-time Front Office Manager to service their Millersburg, Ohio location.

What's in it for you?

• Dental & Vision
• 401(k)
• Life Insurance
• Paid Time Off

As a Front Office Manager you will:

• Manage front office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards
• Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue
• Supervise and assist staff with basic front desk and guest service functions
• Operate front desk equipment including but not limited to: switchboard, Property Management∙ System (PMS), fire panel, Central Reservation System, copier, fax, and printer
• Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
• Resolve guest problems quickly, efficiently, and courteously
• Maintain knowledge of all available package and promotion details
• Perform essential front desk duties and responsibilities which include working desk shifts
• Perform all other duties as assigned

The right candidate will have:

• A minimum of one year experience in a similar position
• Hospitality experience is preferred

If you are interested in this position, please submit a current resume for consideration.