Guest Service Representative
North Olmsted, Ohio
 

Hampton Inn is currently seeking full-time Guest Service Representatives in North Olmsted, Ohio. In this role, you will be responsible for checking guests in/out, responding to guest's requests and all other duties assigned.
 

What We can offer YOU:

• Dental & Vision
• 401k
• Life Insurance
• Health Insurance
• Paid Vacation 
• Paid Holidays
• Paid Parking
• Hilton Travel Rewards

The right candidate will have:

• Previous experience working a front desk in a hotel setting strongly preferred
• Previous customer service experience required
• Available to work a flexible schedule including evenings, weekends, and holidays

Our Guest Service Representatives will:

• Ensure the highest level of guest satisfaction by offering friendly attentive service
• Resolve guest problems quickly, efficiently, and courteously
• Greet customers immediately with a friendly and sincere welcome
• Maintain, monitor, and update group information on the hotel’s records as necessary
• Process guest check-in and check-out smoothly and correctly
• Attend required meetings and pre-shift meetings
• Performs all other duties assigned

If you are interested in this position, please submit a current resume today!