Front Office Agent

The Hilton Garden Inn is currently hiring a full-time Front Office Agent in Mayfield Village, Ohio.

Pay is based on experience.

Responsibilities:

• Ensure the highest level of guest satisfaction by offering friendly attentive service
• Resolve guest problems quickly, efficiently, and courteously
• Greet customers immediately with a friendly and sincere welcome
• Maintain, monitor, and update group information on the hotel’s records as necessary
• Process guest check-in and check-out smoothly and correctly
• Attend required meetings and pre-shift meetings
• Performs all other duties assigned

Qualifications:

• High School Diploma
• Previous customer service experience
• Prior hospitality experience preferred
• Available to work a varied schedule including, nights, weekends and holidays

• Dental & Vision
• Life Insurance 
• 401K
• Paid Vacation (FT only)

If you are interested in this position, submit a current resume

EOE