Director of Operations

Kent State University Hotel & Conference Center is currently seeking a full-time Director of Operations. 

Responsibilities

• Work on assignments in the field on behalf of Kent State Hotel
• Support assets when there is a vacant management position within their organization, fulfilling that role until a permanent replacement is named and trained
• Support all policies and procedures, and implement and train teams accordingly
• Inspect to ensure that all compliance, safety, sanitation, energy management, preventive maintenance and other standards are consistently met
• Assure that all standard operating procedures for revenue generation, operations management, and cost control are in place and consistently utilized
• Develop and implement policies and procedures for operations, human resources, and training
• Review new techniques for service and offering presentation and training to maximize guest and associate satisfaction and to minimize cost

Requirements:

• At least 5 years of experience in a management role
• Previous hospitality experience required
• Fluency in all aspects of Microsoft Office Suite
• Knowledge of budgets
• The ability to compile comprehensive reports for ownership and management

Benefits:

• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Paid Time Off

Pay: Salary commensurate with experience

If you are interested in this position, please submit a current resume for consideration