Front Desk Clerk
 

Berlin Grande is currently seeking full-time and part-time Front Desk Clerk in Berlin, Ohio.
 

Responsibilities:

• Ensure the highest level of guest satisfaction by offering friendly attentive service
• Resolve guest problems quickly, efficiently, and courteously
• Greet customers immediately with a friendly and sincere welcome
• Maintain, monitor, and update group information on the hotel’s records as necessary
• Process guest check-in and check-out smoothly and correctly
• Attend required meetings and pre-shift meetings
• Performs all other duties assigned

Qualifications:

• High School Diploma
• Previous customer service experience
• Prior hospitality experience preferred
• Available to work a varied schedule including, nights, weekends and holidays

Benefits:

• 401k
• Vision and Dental
• Life
• Paid time off (full-time employees only)

If you are interested in this position, submit a current resume

EOE