Guest Service Representative
Summary
Title: | Guest Service Representative |
---|---|
ID: | 13938955378091055247 |
Company: | Staybridge Suites |
Location: | Stow, OH |
Job Status: | Part time |
Description
Guest Service Representative
Staybridge Suites is currently seeking a part-time Guest Service Representative in Stow, Ohio.
Responsibilities:
If you are interested in this position, please submit a current resume
Staybridge Suites is currently seeking a part-time Guest Service Representative in Stow, Ohio.
Responsibilities:
- Ensure the highest level of guest satisfaction by offering friendly attentive service to everyone
- Resolve guest problems quickly, efficiently, and courteously
- Greet customers immediately with a friendly and sincere welcome and provide accurate hotel and area information
- Maintain consistent communication especially with housekeeping and engineering departments
- Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
- Verify and imprint credit cards for authorization using electronic acceptance methods
- Handle cash, make change and balance an assigned house bank
- Close guest accounts at time of check out and confirm their satisfaction
- Perform all other duties assigned
- Guest services experience required
- Customer Service experience
- Flexible to work nights/weekends/holidays as required
- 401k
- Dental & Vision
- Life Insurance
If you are interested in this position, please submit a current resume
This opening is closed and is no longer accepting applications