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Guest Service Representative
Summary
Title:Guest Service Representative
ID:13938955378091055247
Company:Staybridge Suites
Location:Stow, OH
Job Status:Part time
Description
Guest Service Representative

Staybridge Suites is currently seeking a part-time Guest Service Representative in Stow, Ohio. 

Responsibilities:
  • Ensure the highest level of guest satisfaction by offering friendly attentive service to everyone
  • Resolve guest problems quickly, efficiently, and courteously
  • Greet customers immediately with a friendly and sincere welcome and provide accurate hotel and area information
  • Maintain consistent communication especially with housekeeping and engineering departments
  • Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
  • Verify and imprint credit cards for authorization using electronic acceptance methods
  • Handle cash, make change and balance an assigned house bank
  • Close guest accounts at time of check out and confirm their satisfaction
  • Perform all other duties assigned
Qualifications:
  • Guest services experience required
  • Customer Service experience
  • Flexible to work nights/weekends/holidays as required
Benefits:
  • 401k
  • Dental & Vision
  • Life Insurance

If you are interested in this position, please submit a current resume 
 
This opening is closed and is no longer accepting applications
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