Customer Service Representative
Summary
Title: | Customer Service Representative |
---|---|
ID: | 13938955378091055628 |
Company: | GTN Logistics |
Location: | Cincinnati, OH |
Job Status: | Full time |
Description
GTN Logistics is seeking a full time Customer Service Representative to join our team in Cincinnati, Ohio!
We offer paid time off, paid holidays, health, dental and vision insurance, IRA match, and quarterly performance-based bonuses! Salary is $35,000. The scheduled is Monday through Friday.
Responsibilities:
- Ability to accurately and efficiently maintain information flow related to customer requests
- Communicates order confirmations, changes, cancellations and delivery status to both fellow team members and customers
- Maintain order accuracy, timely delivery, and partnership with internal team members on the development of improvement processes
- Review orders for billing accuracy and any quantity item errors
- Manage the issuing of credits and return authorizations
- Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from the supervisor when necessary
Requirements:
- One year of customer service experience with excellent interpersonal skills
- Strong prioritization skills and ability to handle multiple tasks simultaneously
- High degree of results orientation
- Comfortable working both independently and in teams
GTN Logistics began in 2008 when we wanted to offer customers a personalized, client driven service that allows the customer to focus on their core capabilities while GTN takes care of their everyday transportation needs.
Apply: Please apply through the job ad, no phone calls.
Want to join our growing team? Submit a resume for consideration!
This opening is closed and is no longer accepting applications