Goldflower Cannabis, LLC is in search of a dynamic Floor Manager to oversee the day-to-day operations of our upcoming retail location in St. Petersburg, FL! The ideal candidate will ensure a seamless, professional, and welcoming environment for patients and customers, upholding our commitment to excellence. To learn more about us, please visit the website below!

https://www.goldflowerfl.com/

How we invest in you:

• $55k/year
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Responsibilities:

• Supervise and lead retail team.
• Ensure a high level of customer service is always maintained.
• Address patient inquiries, concerns, and complaints.
• Train staff on effective customer engagement, sales techniques, cannabis product knowledge, and compliance.
• Maintain and oversee compliance in all transactions.
• Generate regular reports on sales performance, inventory levels, and key metrics.
• Manage inventory levels, ensuring a well-stocked and organized dispensary.
• Cultivate a team-oriented, organized, and detail-focused work environment.
• Implement health and safety protocols.
• Collaborate with marketing team to implement promotional strategies and campaigns.
• Analyze customer data and feedback to identify buying trends and preferences.
• Assist in development and implementation of all company standard operating procedures.
• Ensure staff is trained on the effective use of technology in customer transactions.
• Handle time-off requests and manage staffing levels based on business demand.
• Stay informed about the latest research and guidelines related to cannabis consumption and products.

Requirements:

• High school diploma or equivalent.
• Prior experience in a dispensary setting.
• At least 21 years old with a clean record verified through a Florida Department of Law Enforcement Level 2 Background Screening.
• Demonstrated experience in a customer service or sales role within a fast-paced retail environment.
• Proficiency in utilizing point-of-sale systems.
• Ability to work full-time, with flexibility for night and weekend shifts.
• Strong interpersonal skills, with the capacity to work effectively with diverse personalities.
• Proven ability in resolving issues and maintaining professionalism in challenging situations.
• Basic math skills and cash-handling experience.
• A genuine passion for the cannabis industry and Goldflower Cannabis’s vision.
• Enthusiasm for cultivating lasting customer relationships.