Hotel Front Desk Night Auditor
Summary
Title: | Hotel Front Desk Night Auditor |
---|---|
ID: | 13938955378091055417 |
Company: | Fairfield Inn & Suites - Athens |
Location: | Athens, OH |
Job Status: | Part time |
Description
Fairfield Inn & Suites by Marriott Athens is looking for a part time Front Desk Night Auditor.
Hours: 11 pm to 7 am; candidates must be able to work weekends and holidays.
Night Auditor Duties:
- Guest Check-In and Check-Out
- Cash and Credit Card/Debit Card transactions
- Provide excellent customer service
- Operate front desk equipment including but not limited to: Switchboard and PMS
- Maintain accurate guest and room status information by completing thorough reviews as assigned
- Maintain consistent communication with all departments
- Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
- Research and attempt to resolve customer complaints or problems within established guidelines
- Reservations - Guest Rooms and Meeting Rooms
- Assist with cleaning the Lobby and monitoring the Breakfast Bar
- Produce two potential sales leads through internet research each week
- Performs all other duties as may be assigned
Required:
- Maintain professional attitude to all Guests, Vendors and Staff
- Follow all company safety policies and procedures
- Must have excellent verbal and written communication skills
- Basic Math
- Basic Computer Skills/Keyboard/Typing Skills
- Operate a 10-key Calculator
- Prioritize work activities; use time efficiently
- Ability to Work Independently, with little or no Supervision
- Ability to complete multiple tasks simultaneously
- Night Audit Basic accounting skills/training
- 1 year experience front desk at hotel
Interested applicants may apply online by submitting a current resume.
Equal Opportunity Employer
This opening is closed and is no longer accepting applications