Commercial Assistant

FLSA Status: Non-Exempt
Compensation: Commensurate with experience
 
SUMMARY: Requests and coordinates title searches, reviews and verifies all pre-closing documents assembled in preparation for the commercial closing transaction, and coordinates post-closing obligations.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Open escrow files, enter party information into database, and deposit earnest money obligations into escrow 
• Order title searches and updates, request back-title, and vend searches while coordinating title examiners and production companies to make sure that timelines and examination quotes are met 
• Prepare required closing documents for all types of closing transactions (purchase, refi, land contract, etc.) without supervision, ensuring the integrity of title and escrow products 
• Verify Schedule B requirements have been met, and all required escrow documentation is received prior to closing 
• Demonstrate excellent customer service with clients, parties to the transaction and thirdparty vendors  Verify wire instructions with lenders and receiving financial institutions 
• Send title commitment, title policy, closing documents, and disbursements to all relevant parties involved in the transaction as directed  Coordinate recording of closing documentation 
• Prepare final policies in conjunction with the Commercial Title Underwriter 
• Special projects, including but not limited to: out of balance files, outstanding check reports, outstanding invoice payments, remittance follow-through, dormant escrow account management, multisite transaction management and file clean up

 
KNOWLEDGE, SKILLS AND ABILITIES: 

• One or more years of relevant experience 
• Excellent verbal and written communication skills 
• Punctual, responsive, reliable and responsible 
• Ability to effectively resolve customer service issues 
• Exceptional interpersonal skills 
• Ability to handle sensitive and confidential information 
• Strong organizational skills and ability to handle multiple projects/files and responsibilities
• Attention to detail and focus on accuracy of information obtained and/or provided 
• Business acumen - ability to help build and retain business 
• Ability to see big picture

 
EDUCATION AND/OR EXPERIENCE: 

• A high school diploma is required.  Bachelor’s degree highly preferred. 
• Previous experience in commercial title product production or commercial escrow processing capacity desirable. 
• Customer service and writing experience desirable.

 
This position description is intended to by dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.